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Sexual Harassment Prevention:
The Training Course
| Course Number |
LWL330 |
| Objectives |
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Define sexual harassment under both federal and
State law, cite the references for each, and
identify and explain the two key terms in the law
(unwanted and sexual)
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Define the two major categories of sexual
harassment: quid pro quo and hostile work
environment
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State the principle applied relative to the
intent of conduct which is interpreted as sexual
harassment
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Identify the responsibilities of both employees and
supervisors regarding the prevention of sexual
harassment in the workplace with respect to both
employees and non-employees
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Discuss liability issues regarding the conduct of
employees and non-employees
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Discuss the reasonable person standard and
the reasonable woman standard
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Given a set of scenarios, state for each one if it
describes a case of sexual harassment and, if so,
what type of harassment it is
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State what you should do and identify the resources
available to you if you are 1) sexually harassed
or 2) accused of sexual harassment
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Discuss the informal and formal
discrimination complaint processes and explain how
they differ
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List at least five actions identified by the EEOC
that an employer can do to prevent sexual harassment
in the workplace
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| Credit Hours and Fee |
3.0 CE Credit Hours with a fee of $24.00 |
| Instructor/developer |
Rudolf Klimes, PhD (Indiana University), MPH
(Johns Hopkins University),
Adjunct Professor, Folsom Lake College, Folsom, CA |
A course in this area is a legal responsibility in California
(and other states) since Governor Arnold Schwarzenegger
signed Assembly Bill 1825 on September 29, 2004. AB
1825 (new Government Code section 12950.1; text available at
www.leginfo.ca.gov) requires that employers train
supervisors on sexual harassment every two years.
Course Description: Sexual harassment is defined,
and actual cases are used as examples to reinforce learning.
Emphasis is placed on organizational
preventive measures and methods for dealing with sexual
harassment incidents from the perspectives of the
organization and the individuals involved. This course also
addresses liability issues and the role of discipline. This
course complies with
Government Code 12950.1 (AB 1825).
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Welcome
to this
3-contact-hour Continuing Education course with instant online processing and
certification 24/7. Study the course below, take the 12-question
multiple-choice
TEST, register and pay online. If
you score 75% or above, you may print your CE certificate on your printer as
soon as you finish.
If you have difficulty printing your certificate,
click here.
You may retake the test once.

Government Code 12950.1 (AB 1825)
12950.1. (a) By January 1, 2006, an employer
having 50 or more employees shall provide at least two hours of
classroom or other effective interactive training and education
regarding sexual harassment to all supervisory employees who are
employed as of July 1, 2005, and to all new supervisory employees
within six months of their assumption of a supervisory position.
Any employer who has provided this training and education to a
supervisory employee after
January 1, 2003, is not required to provide training and education
by the January 1, 2006, deadline. After January 1, 2006, each
employer covered by this section shall provide sexual harassment
training and education to each supervisory employee once every two
years. The training and education required by this section shall
include information and practical guidance regarding the federal and
state statutory provisions concerning the prohibition against and
the
prevention and correction of sexual harassment and the remedies
available to victims of sexual harassment in employment. The
training and education shall also include practical examples aimed
at instructing supervisors in the prevention of harassment,
discrimination, and retaliation, and shall be presented by trainers
or educators with knowledge and expertise in the prevention of
harassment, discrimination, and retaliation.
(b) The state shall incorporate the training required by
subdivision (a) into the 80 hours of training provided to all new
supervisory employees pursuant to subdivision (b) of Section 19995.4
of the Government Code, using
existing resources. (c) For purposes of this section only,
"employer" means any person regularly employing 50 or more persons
or regularly receiving the
services of 50 or more persons providing services pursuant to a
contract, or any person acting as an agent of an employer, directly
or indirectly, the state, or any political or civil subdivision of
the state, and cities. (d) Notwithstanding subdivisions (j) and
(k) of Section 12940, a claim that the training and education
required by this section did not reach a particular individual or
individuals shall not in and of itself result in the liability of
any employer to any present or former employee or applicant in any
action alleging sexual harassment. Conversely, an employer's
compliance with this section does not insulate the employer from
liability for sexual harassment of any current or former employee or
applicant. (e) If an employer violates the requirements of this
section, the commission shall issue an order requiring the employer
to comply with these requirements. (f) The training and education
required by this section is
intended to establish a minimum threshold and should not discourage
or relieve any employer from providing for longer, more frequent, or
more elaborate training and education regarding workplace harassment
or other forms of unlawful discrimination in order to meet its
obligations to take all reasonable steps necessary to prevent
andcorrect harassment and discrimination.
California Law
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2. The Process
Sexual
Harassment Defined & What Are Some Examples of It?
Sexual harassment is prohibited
under Title VII of the Civil Rights Act of 1964 as a form of discrimination on
the basis of gender. The Equal Employment Opportunity
Commission has established guidelines defining sexual harassment as follows: Unwelcome sexual advances,
requests for sexual favors, and other verbal or physical conduct of a sexual
nature constitute sexual harassment when:
(3) such
conduct has the purpose or effect of unreasonably interfering with an
individual's work performance or creating an intimidating, hostile, or offensive
working environment.
These guidelines have yielded
two distinct legal theories of sexual harassment. The first of these is the
quid pro quo ("this for that") theory, which occurs when an employer or
supervisor conditions tangible job benefits on acquiescence to unwelcome sexual
conduct, or penalizes an individual for refusing to participate in such conduct.
Quid pro quo harassment would
include such behaviors as:
A
supervisor demanding sexual favors in exchange for promotion, favorable job
assignments, or other job benefits.
The second theory is a hostile
working environment, which occurs when unwelcome conduct of a sexual nature
unreasonably interferes with an
individual's job performance or creates an
intimidating, hostile, or offensive working environment. Such conduct may
include:
sexist or stereotypical remarks
about a person's clothing, body, appearance or activities;
harassing or abusive remarks
regarding a person's sexual activities or gender;
sexually-oriented jokes,
stories, remarks or discussions;
descriptions of sexual acts;
posting sexually graphic
pictures;
deliberately touching, pinching,
patting, or giving inappropriate looks to another person;
pressure for dates or sexual
activity;
unwelcome telephone calls or
letters of a sexual nature;
demands for sexual favors.
There is no single situation that constitutes sexual harassment. Rather, be
responsible for the acts of outside contractors who sexually harass employees in
the workplace.
The harasser may be male or
female, and the victim may be of the opposite sex or the same sex as the
harasser.
Even a consensual relationship
between the harasser and the victim may involve sexual harassment. For example,
if the victim agrees to sexual behavior out of fear of retaliation, the conduct
of the other party may still constitute sexual harassment despite the victim's
consent. The focus is on whether the conduct was unwelcome, not consensual.
It is important to note that it
is not how a person intended his or her actions to be taken, but rather how the
actions are reasonably perceived.
In determining if conduct
constitutes sexual harassment, courts have considered how a "reasonable person"
would perceive such conduct. Even if the harasser does not view his or her
conduct as objectionable, a reasonable person might.
An isolated incident, or even a
few such incidents, usually will not be considered sufficient to establish a
hostile working environment. However, supervisors are encouraged to take
corrective action when such isolated incidents occur, in order to ensure that
future conduct does not rise to the level of a hostile working environment.
Whatever form the sexual
harassment may take, it is important that it is recognized and that prompt
action is taken against the offender.
How Can I Prevent Sexual Harassment?
There are a number of ways that
Department of Homeland Security employees at all levels can help prevent sexual
harassment:
The Department, as well as the
individual bureaus, has issued policy statements against
sexual harassment. Make yourself and your co-workers aware of this policy by
encouraging management to distribute it to all employees and to post it in
prominent locations.
Management should ensure that
the Department's "zero tolerance" policy has been distributed and is understood
by all employees. Supervisors should also make it clear that they will not
tolerate any sexually harassing behavior among their employees.
All employees must attend
mandatory sexual harassment prevention training. Make sure you attend a
training session and understand the definitions, procedures, and consequences of
sexual harassment.
Employees must make an effort to keep the
workplace professional and avoid situations or topics of discussion of a sexual
nature. What you might find humorous others might, find offensive or
disturbing.
You are better off being overly
cautious about comments made in the workplace, rather than taking chances. When
in doubt, do not make the comment, joke, etc. It is up to every employee in the
workplace to set boundaries of appropriate and inappropriate behavior. If you
fear that your own behavior has been misunderstood, take the time to explain and
apologize to your coworker.
If you feel that you are the
victim of sexual harassment, take action immediately. If management is made
aware of harassing conduct promptly, action can be quickly taken to prevent a
recurrence of such conduct. If an offender is counseled or disciplined for
sexually harassing behavior, the behavior should cease and others will be
discouraged from similar actions.
If you are a supervisor or
manager, and an employee informs you of objectionable behavior in the workplace,
you must take immediate action.
You should talk to the
individuals and find out all you can about the allegations.
You should immediately take
appropriate corrective action, which may include counseling or disciplinary
action.
You cannot ignore the situation
or cover-up the allegations. If you do, the agency may be liable for damages
and you may ultimately be subject to disciplinary action.
Contact your EEO or Human
Resources Office if you need additional assistance or guidance in handling a
sexual harassment situation.
What Options Are Available If I Believe That I Have Been The Victim of Sexual
Harassment?
There are a number of steps,
which you may take in order to resolve a sexual harassment problem in your
workplace:
If possible, speak with the
individual directly and inform him or her that you feel the behavior is
inappropriate.
Informal action such as this may
be enough to put an end to the harassing behavior.
The Merit Systems Protection
Board found that direct communication is the most effective means of stopping
sexually harassing behavior.
Document any such discussions
you have with the harasser and any further occurrences of sexually harassing
behavior.
If direct communication with the
harasser is not possible, or fails to stop the behavior, report the harassment
to your supervisor.
If your supervisor is the
harasser, speak to the next level of management.
If the above options do not
resolve the problem, call the EEO Division of the FLETC.
You can take any or all of the
actions listed above. Remember that you should always first make it clear to
the harasser that you find the behavior unwelcome. That action is often enough
to put an end to the sexually harassing behavior.
How Do I File a Formal Complaint?
The filing of an EEO complaint
follows a number of standard procedures:
You must contact an EEO
counselor within 45 days of the last harassing incident. The names and
telephone numbers of EEO counselors for your bureau should be posted in the
building where you work.
The EEO counselor will listen to
your allegations and talk to the other involved parties in order to attempt to
reach informal resolution of the problem.
The EEO counselor will also
offer you the opportunity to raise your allegations to the bureau head and the
Office of the Inspector General.
If the matter is not resolved
within 30 days, and the counseling period has not been voluntarily extended, the
counselor will inform you of your right to file a formal complaint.
The formal complaint must be
filed within 15 days of receipt of written notice of your right to file a formal
complaint. Once a formal complaint has been filed, a trained investigator will
conduct an investigation into the complaint.
When you receive the
investigative file, you will be given the option of either a hearing before an
Equal Employment Opportunity Commission Administrative Judge or a final agency
decision based on the existing record.
If you elect a hearing, one will
be conducted by an EEOC Administrative Judge and a recommended decision will be
issued. The Department may accept, reject, or modify the findings of the
Administrative Judge.
When you receive the
Department's final decision, you have the right to appeal to the EEOC Office of
Federal Operations within 30 days or to file suit in Federal court within 90
days of the decision.
Remember, it is illegal for the
agency to take any retaliatory action against you for filing a complaint of
sexual harassment.
What Will Be the Consequences of an Administrative or Judicial Finding of Sexual
Harassment?
Where quid pro quo harassment
which violates Title VII is established, the agency will be held liable.
Where a hostile working
environment is established, the agency will be held liable for harassment by a
supervisor, coworker, or outside contractor only if:
the employer knew or had reason
to know of the acts committed, and
the employer failed to take
prompt, effective action.
There is no liability for
hostile environment harassment about which the employer did not know or have
reason to know, if the agency:
had a policy against harassment,
had a proper and effective
complaint procedure, and
communicated disapproval of
harassment to employees.
Upon an agency or EEOC finding
of sexual harassment, EEOC regulations require the following:
Notice to all employees in your
workplace of their right to be free from discrimination and assurance that such
discrimination will not recur; and
A requirement that corrective, curative, or
preventive action will be taken to ensure that sexual harassment does not recur.
Pursuant to an administrative or
judicial finding, the agency may also be required to reinstate annual or sick
leave that you used as a result of the harassment, and provide you with any work
benefits that you were denied as a result of the harassment, including any loss
of earnings.
Under the Civil Rights Act of
1991, an individual may also be entitled to receive compensatory damages.
What Will Happen To a Person Found to Have Engaged in Sexual Harassment?
The Department has made a
commitment that sexually harassing behavior will not be tolerated. Bureau heads
will take swift and effective disciplinary action in cases where sexual
harassment has been committed.
Disciplinary actions will depend
on the particular circumstances of each case. Discipline may include
counseling, warnings, reprimands, suspension, transfer to a different post of
duty, and termination.
Additionally, a person who has
engaged in sexually harassing conduct may be sued in his or her individual
capacity under tort law, and may be forced to bear the cost of representation if
the Justice Department makes a determination not to represent that person.
What Should I
Do If I Am Accused of Sexual Harassment?
If a coworker or employee comes
to you and accuses you of sexual harassment, listen to what that person has to
say. Make sure you try to fully understand what that employee is feeling and
why he or she feels that the behavior was inappropriate. Apologize for your
behavior, and tell the employee that you will try to make certain similar
conduct does not occur in the future.
Appreciate that the employee has
approached you first, and provided an opportunity to solve the problem
informally. Once you have discussed the incident, keep your word. Be careful
to ensure that the behavior does not happen again. If a formal complaint is
filed, it may be an unpleasant experience for all involved, and may result in
serious disciplinary action being taken against you if the allegations are found
to be true.
If you think your behavior was
acceptable, or that you are being falsely accused, approach your manager and
explain the situation. It may be possible for the supervisor to arrange a
discussion of the incident with both you and your accuser in order to clear up
the problem.
Let others know if their
behavior seems inappropriate. Do not encourage or permit offensive jokes or
stories by your co-workers; rather, tell them that their behavior is offensive
and should stop.
Even if you do not participate,
if you are a supervisor and allow such behavior, you are at fault. If the
coworker or employee goes to your supervisor regarding an incident, understand
that the supervisor has a duty to follow up on the complaint. If he or she
fails to do so, the agency can be held liable for failing to keep the workplace
free of harassment.
All Department of Homeland
Security employees are expected to fully cooperate in the investigation of any
EEO complaint. Failure to cooperate may result in disciplinary action.
CONCLUSION
Do not underestimate the
seriousness of sexual harassment. It is not to be tolerated in any workplace or
under any circumstances. The only way to achieve a harassment-free environment
is for all employees to be informed and take immediate action.
Source
http://www.fletc.gov/eeo/eeo_sex.htm

3. Options
Sexual harassment is a form of sex discrimination that violates
Title VII of the Civil Rights
Act of 1964. Title VII applies to employers with 15 or more employees,
including state and local governments. It also applies to employment
agencies and to labor organizations, as well as to the federal government.
Unwelcome sexual advances, requests for sexual favors, and other verbal or
physical conduct of a sexual nature constitute sexual harassment when this
conduct explicitly or implicitly affects an individual's employment,
unreasonably interferes with an individual's work performance, or creates an
intimidating, hostile, or offensive work environment.
Sexual harassment can occur in a variety of circumstances, including but
not limited to the following:
- The victim as well as the harasser may be a woman or a man. The
victim does not have to be of the opposite sex.
- The harasser can be the victim's supervisor, an agent of the
employer, a supervisor in another area, a co-worker, or a non-employee.
- The victim does not have to be the person harassed but could be
anyone affected by the offensive conduct.
- Unlawful sexual harassment may occur without economic injury to or
discharge of the victim.
- The harasser's conduct must be unwelcome.
It is helpful for the victim to inform the harasser directly that the
conduct is unwelcome and must stop. The victim should use any employer
complaint mechanism or grievance system available.
When investigating allegations of sexual harassment,
EEOC
looks at the whole record: the circumstances, such as the nature of the
sexual advances, and the context in which the alleged incidents occurred. A
determination on the allegations is made from the facts on a case-by-case
basis.
Prevention is the best tool to eliminate sexual harassment in the
workplace. Employers are encouraged to take steps necessary to prevent
sexual harassment from occurring. They should clearly communicate to
employees that sexual harassment will not be tolerated. They can do so by
providing sexual harassment training to their employees and by establishing
an effective complaint or grievance process and taking immediate and
appropriate action when an employee complains.
It is also unlawful to retaliate against an individual for opposing
employment practices that discriminate based on sex or for filing a
discrimination charge, testifying, or participating in any way in an
investigation, proceeding, or litigation under Title VII.
Statistics
In Fiscal Year 2004, EEOC received 13,136 charges of sexual harassment.
15.1% of those charges were filed by males. EEOC resolved 13,786 sexual
harassment charges in FY 2003 and recovered $37.1 million in monetary
benefits for charging parties and other aggrieved individuals (not including
monetary benefits obtained through litigation).http://www.eeoc.gov/types/sexual_harassment.html

4. Policy
SEXUAL HARASSMENT POLICY OF [name of employer] a Sample
I. Introduction
It is the goal of [name of employer] to promote a workplace that is free
of sexual harassment. Sexual harassment of employees occurring in the
workplace or in other settings in which employees may find themselves in
connection with their employment is unlawful and will not be tolerated by
this organization. Further, any retaliation against an individual who has
complained about sexual harassment or retaliation against individuals for
cooperating with an investigation of a sexual harassment complaint is
similarly unlawful and will not be tolerated. To achieve our goal of
providing a workplace free from sexual harassment, the conduct that is
described in this policy will not be tolerated and we have provided a
procedure by which inappropriate conduct will be dealt with, if encountered
by employees.
Because [name of employer] takes allegations of sexual harassment
seriously, we will respond promptly to complaints of sexual harassment and
where it is determined that such inappropriate conduct has occurred, we will
act promptly to eliminate the conduct and impose such corrective action as
is necessary, including disciplinary action where appropriate.
Please note that while this policy sets forth our goals of promoting a
workplace that is free of sexual harassment, the policy is not designed or
intended to limit our authority to discipline or take remedial action for
workplace conduct which we deem unacceptable, regardless of whether that
conduct satisfies the definition of sexual harassment.
II. Definition Of Sexual Harassment
In Massachusetts, the legal definition for sexual harassment is this:
"sexual harassment" means sexual advances, requests for sexual favors, and
verbal or physical conduct of a sexual nature when:
(a) submission to or rejection of such advances, requests or conduct is
made either explicitly or implicitly a term or condition of employment or as
a basis for employment decisions; or,
(b) such advances, requests or conduct have the purpose or effect of
unreasonably interfering with an individual's work performance by creating
an intimidating, hostile, humiliating or sexually offensive work
environment.
Under these definitions, direct or implied requests by a supervisor for
sexual favors in exchange for actual or promised job benefits such as
favorable reviews, salary increases, promotions, increased benefits, or
continued employment constitutes sexual harassment.
The legal definition of sexual harassment is broad and in addition to the
above examples, other sexually oriented conduct, whether it is intended or
not, that is unwelcome and has the effect of creating a work place
environment that is hostile, offensive, intimidating, or humiliating to male
or female workers may also constitute sexual harassment.
While it is not possible to list all those additional circumstances that
may constitute sexual harassment, the following are some examples of conduct
which if unwelcome, may constitute sexual harassment depending upon the
totality of the circumstances including the severity of the conduct and its
pervasiveness:
*Unwelcome sexual advances -- whether they involve physical touching or
not;
*Sexual epithets, jokes, written or oral references to sexual conduct,
gossip regarding one's sex life; comment on an individual's body, comment
about an individual's sexual activity, deficiencies, or prowess;
*Displaying sexually suggestive objects, pictures, cartoons;
*Unwelcome leering, whistling, brushing against the body, sexual
gestures, suggestive or insulting comments;
*Inquiries into one's sexual experiences; and,
*Discussion of one's sexual activities.
All employees should take special note that, as stated above, retaliation
against an individual who has complained about sexual harassment, and
retaliation against individuals for cooperating with an investigation of a
sexual harassment complaint is unlawful and will not be tolerated by this
organization.
III. Complaints of Sexual Harassment
If any of our employees believes that he or she has been subjected to
sexual harassment, the employee has the right to file a complaint with our
organization. This may be done in writing or orally.
If you would like to file a complaint you may do so by contacting [Name,
address and telephone number of the appropriate individual to whom
complaints should be addressed. Such individuals may include human
resources director, manager, legal counsel to organization or other
appropriate supervisory person]. [This person] [These persons) [is/are]
also available to discuss any concerns you may have and to provide
information to you about our policy on sexual harassment and our complaint
process.
IV. Sexual Harassment Investigation
When we receive the complaint we will promptly investigate the allegation
in a fair and expeditious manner. The investigation will be conducted in
such a way as to maintain confidentiality to the extent practicable under
the circumstances. Our investigation will include a private interview with
the person filing the complaint and with witnesses. We will also interview
the person alleged to have committed sexual harassment. when we have
completed our investigation, we will, to the extent appropriate inform the
person filing the complaint and the person alleged to have committed the
conduct of the results of that investigation.
If it is determined that inappropriate conduct has occurred, we will act
promptly to eliminate the offending conduct, and where it is appropriate we
will also impose disciplinary action.
V. Disciplinary Action
If it is determined that inappropriate conduct has been committed by one
of our employees, we will take such action as is appropriate under the
circumstances. Such action may range from counseling to termination from
employment, and may include such other forms of disciplinary action as we
deem appropriate under the circumstances.
VI. State and Federal Remedies
In addition to the above, if you believe you have been subjected to
sexual harassment, you may file a formal complaint with either or both of
the government agencies set forth below. Using our complaint process does
not prohibit you from filing a complaint with these agencies. Each of the
agencies has a short time period for filing a claim (EEOC - 300 days; MCAD -
300 days).
1. The United States Equal Employment Opportunity Commission ("EEOC")
One Congress Street, 10th Floor Boston, MA 02114, (617) 565-3200.
http://www.mass.gov/mcad/harassment.html

5. QA
Questions & Answers for Small Employers on Employer
Liability for Harassment by Supervisors
Title VII of the Civil
Rights Act (Title VII) prohibits harassment of an employee based on
race, color, sex, religion, or national origin. The
Age Discrimination in
Employment Act (ADEA)
prohibits harassment of employees who are 40 or older on the basis of age,
and the Americans with
Disabilities Act (ADA)
prohibits harassment based on disability. All of the anti-discrimination
statutes enforced by the
EEOC
prohibit retaliation
for complaining of discrimination or participating in complaint proceedings.
The Supreme Court issued two major decisions in June of 1998 that
explained when employers will be held legally responsible for unlawful
harassment by supervisors. The
EEOC's
Guidance on
Employer Liability for Harassment by Supervisors examines those
decisions and provides practical guidance regarding the duty of employers to
prevent and correct harassment and the duty of employees to avoid harassment
by using their employers' complaint procedures.
- Harassment violates federal law if it involves discriminatory
treatment based on race, color, sex (with or without sexual conduct),
religion, national origin, age, disability, or because the employee
opposed job discrimination or participated in an investigation or
complaint proceeding under the
EEO statutes.
Federal law does not prohibit simple teasing, offhand comments, or
isolated incidents that are not extremely serious. The conduct must be
sufficiently frequent or severe to create a hostile work environment or
result in a "tangible employment action," such as hiring, firing,
promotion, or demotion.
- No, it applies to all types of unlawful harassment.
3. When is an employer legally responsible for harassment by a
supervisor?
- An employer is always responsible for harassment by a supervisor
that culminated in a tangible employment action. If the harassment did
not lead to a tangible employment action, the employer is liable unless
it proves that: 1) it exercised reasonable care to prevent and promptly
correct any harassment; and 2) the employee unreasonably failed
to complain to management or to avoid harm otherwise.
4. Who qualifies as a "supervisor"
for purposes of employer liability?
- An individual qualifies as an employee's "supervisor" if the
individual has the authority to recommend tangible employment decisions
affecting the employee or if the individual has the authority
to direct the employee's daily work activities.
- A "tangible employment action" means a significant change in
employment status. Examples include hiring, firing, promotion, demotion,
undesirable reassignment, a decision causing a significant change in
benefits, compensation decisions, and work assignment.
6. How might harassment culminate in a tangible employment action?
- This might occur if a supervisor fires or demotes a subordinate
because she rejects his sexual demands, or promotes her because she
submits to his sexual demands.
- Employers should establish, distribute to all employees, and enforce
a policy prohibiting harassment and setting out a procedure for making
complaints. In most cases, the policy and procedure should be in
writing.
- Small businesses may be able to discharge their responsibility to
prevent and correct harassment through less formal means. For example,
if a business is sufficiently small that the owner maintains regular
contact with all employees, the owner can tell the employees at staff
meetings that harassment is prohibited, that employees should report
such conduct promptly, and that a complaint can be brought "straight to
the top." If the business conducts a prompt, thorough, and impartial
investigation of any complaint that arises and undertakes swift and
appropriate corrective action, it will have fulfilled its responsibility
to "effectively prevent and correct harassment."
8. What should an anti-harassment
policy
say?
- An employer's anti-harassment policy should make clear that the
employer will not tolerate harassment based on race, sex, religion,
national origin, age, or disability, or harassment based on opposition
to discrimination on participation in complaint proceedings. The policy
should also state that the employer will not tolerate retaliation
against anyone who complains of harassment or who participates in an
investigation.
- The employer should encourage employees to report harassment to
management before it becomes severe or pervasive.
- The employer should designate more than one individual to take
complaints, and should ensure that these individuals are in accessible
locations. The employer also should instruct all of its supervisors to
report complaints of harassment to appropriate officials.
- The employer should assure employees that it will protect the
confidentiality of harassment complaints to the extent possible.
10. Is a complaint procedure adequate if employees are instructed to
report harassment to their immediate supervisors?
- No, because the supervisor may be the one committing harassment or
may not be impartial. It is advisable for an employer to designate at
least one official outside an employee's chain of command to take
complaints, to assure that the complaint will be handled impartially.
11. How should an employer
investigate
a harassment complaint?
- An employer should conduct a prompt, thorough, and impartial
investigation. The alleged harasser should not have any direct or
indirect control over the investigation.
- The investigator should interview the employee who complained of
harassment, the alleged harasser, and others who could reasonably be
expected to have relevant information. The Guidance provides examples of
specific questions that may be appropriate to ask.
- Before completing the investigation, the employer should take steps
to make sure that harassment does not continue. If the parties have to
be separated, then the separation should not burden the employee who has
complained of harassment. An involuntary transfer of the complainant
could constitute unlawful retaliation. Other examples of interim
measures are making scheduling changes to avoid contact between the
parties or placing the alleged harasser on non-disciplinary leave with
pay pending the conclusion of the investigation.
- If an employer determines that harassment occurred, it should take
immediate measures to stop the harassment and ensure that it does not
recur. Disciplinary measures should be proportional to the seriousness
of the offense. The employer also should correct the effects of the
harassment by, for example, restoring leave taken because of the
harassment and expunging negative evaluations in the employee's
personnel file that arose from the harassment.
13. Are there
other measures
that employers should take to prevent and correct harassment?
- An employer should correct harassment that is clearly unwelcome
regardless of whether a complaint is filed. For example, if there is
graffiti in the workplace containing racial or sexual epithets,
management should not wait for a complaint before erasing it.
- An employer should ensure that its supervisors and managers
understand their responsibilities under the organization's
anti-harassment policy and complaint procedures.
- An employer should screen applicants for supervisory jobs to see if
they have a history of engaging in harassment. If so, and the employer
hires such a candidate, it must take steps to monitor actions taken by
that individual in order to prevent harassment.
- An employer should keep records of harassment complaints and check
those records when a complaint of harassment is made to reveal any
patterns of harassment by the same individuals.
14. Does an employee who is harassed by his or her supervisor have any
responsibilities?
- Yes. The employee must take reasonable steps to avoid harm from the
harassment. Usually, the employee will exercise this responsibility by
using the employer's complaint procedure.
15. Is an employer legally responsible for its supervisor's harassment
if the
employee failed to use the employer's complaint procedure
- No, unless the harassment resulted in a tangible employment action
or unless it was reasonable for the employee not to complain to
management. An employee's failure to complain would be reasonable, for
example, if he or she had a legitimate fear of retaliation. The employer
must prove that the employee acted unreasonably.
16. If an employee complains to management about harassment, should he
or she wait for management to complete the investigation before
filing a
charge with
EEOC?
- It may make sense to wait to see if management corrects the
harassment before filing a charge. However, if management does not act
promptly to investigate the complaint and undertake corrective action,
then it may be appropriate to file a charge. The deadline for filing an
EEOC
charge is either 180 or 300 days after the last date of alleged
harassment, depending on the state in which the allegation arises.
This deadline is not extended because of an employer's
internal investigation of the complaint.
Further guidance on harassment can be found in the
1999 Guidance on
Employer Liability for Unlawful Harassment by Supervisors; the 1980
Guidelines on Sexual Harassment; the
1990 Policy
Statement on Current Issues in Sexual Harassment; the
1990 Policy
Statement on Sexual Favoritism; and the
1994 Enforcement
Guidance on Harris v. Forklift Sys., Inc.. These can all be
found on EEOC's
web site (www.eeoc.gov). They are also available by calling the
EEOC's
Publications Distribution Center (800-669-3362 or TTY 800-800-3302), or by
writing to EEOC's
Office of Communications and Legislative Affairs, 1801 L St., N.W.,
Washington, D.C. 20507.
Source
http://www.eeoc.gov/policy/docs/harassment-facts.html
Further guidance on harassment can be found in the
1999 Guidance on
Employer Liability for Unlawful Harassment by Supervisors; the 1980
Guidelines on Sexual Harassment; the
1990 Policy
Statement on Current Issues in Sexual Harassment; the
1990 Policy Statement
on Sexual Favoritism; and the
1994 Enforcement Guidance
on Harris v. Forklift Sys., Inc.. These can all be found on
EEOC's web
site (www.eeoc.gov). They are also available by calling the
EEOC's
Publications Distribution Center (800-669-3362 or TTY 800-800-3302), or by
writing to EEOC's
Office of Communications and Legislative Affairs, 1801 L St., N.W., Washington,
D.C. 20507.
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