Preferences for Care at the End of Life
Research can help physicians and other health care professionals
guide patient decisionmaking for care at the end of life. Findings
resulting from research funded by the Agency for Healthcare Research
and Quality (AHRQ) are discussed. This research can help providers
offer end-of-life care based on preferences held by the majority of
patients under similar circumstances.
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Introduction /
Discussion of Research Findings /
Patient Preferences for Treatment /
For More Information /
References
By Barbara L. Kass-Bartelmes, M.P.H., C.H.E.S., and Ronda
Hughes, Ph.D.
Introduction
1. Patient Preferences Are Often Not Known
Predicting what treatments patients will want at the end of life
is complicated by:
- The patient's age.
- The nature of the illness.
- The ability of medicine to sustain life.
- The emotions families endure when their loved ones are sick
and possibly dying.
When seriously ill patients are nearing the end of life, they and
their families sometimes find it difficult to decide on whether to
continue medical treatment and, if so, how much treatment is wanted
and for how long. In these instances, patients rely on their
physicians or other trusted health professionals for guidance.
In the best of circumstances, the patient, the family, and the
physician have held discussions about treatment options, including
the length and invasiveness of treatment, chance of success, overall
prognosis, and the patient's quality of life during and after the
treatment. Ideally, these discussions would continue as the
patient's condition changed. Frequently, however, such discussions
are not held. If the patient becomes incapacitated due to illness,
the patient's family and physician must make decisions based on what
they think the patient would want.
2. Research Can Help Guide Decision-making
This report is intended to show how physicians and other health
care professionals can help their patients with advance care
planning and assess patient preferences for care at the end of life.
Section 1 discusses research findings
from studies funded by the Agency for Healthcare Research and
Quality (AHRQ), as well as those from other research. For readers
who want more detailed information,
Section 2 contains charts and tables showing the quantitative
results of the studies supported by AHRQ. While no one can predict
exactly what patients will want or need when they are sick or dying,
this research can help providers offer end-of-life care based on
preferences (both real and hypothetical) held by the majority of
patients under similar circumstances.1
3. Terms Patients Should Understand
Advance directives are also known as living
wills. These are formal legal documents specifically authorized by
State laws that allow patients to continue their personal autonomy
and that provide instructions for care in case they become
incapacitated and cannot make decisions. An advance directive may
also be a durable power of attorney.
A durable power of attorney is also known as a
health care proxy. This document allows the patient to designate a
surrogate, a person who will make treatment decisions for the
patient if the patient becomes too incapacitated to make such
decisions.
Return to Contents
Discussion of Research Findings
AHRQ research indicates that most patients have not participated
in advance care planning, yet many are willing to discuss
end-of-life care. One way to determine patients' preferences for
end-of-life care is to discuss hypothetical situations and find out
their opinions on certain treatment patterns. These opinions can
help clarify and predict the preferences they would be likely to
have it if they should become incapacitated and unable to make their
own decisions.
4. Patients Need More Effective Advance Care Planning
Studies funded by AHRQ indicate that many patients have not
participated in effective advance care planning. The Patient
Self-Determination Act guarantees patients the right to accept or
refuse treatment and to complete advance medical directives.2-12
However, despite patients' rights to determine their future care,
AHRQ research reveals that:
- Less than 50 percent of the severely or terminally ill
patients studied had an advance directive in their medical
record.5,6,8,13
- Only 12 percent of patients with an advance directive had
received input from their physician in its development.6
- Between 65 and 76 percent of physicians whose patients had
an advance directive were not aware that it existed.6,13
- Having an advance directive did not increase documentation
in the medical chart regarding patient preferences.6,11
- Advance directives helped make end-of-life decisions in less
than half of the cases where a directive existed.6
- Advance directives usually were not applicable until the
patient became incapacitated14
and "absolutely, hopelessly ill."2
- Providers and patient surrogates had difficulty knowing when
to stop treatment and often waited until the patient had crossed
a threshold over to actively dying before the advance directive
was invoked.2
- Language in advance directives was usually too nonspecific
and general to provide clear instruction.5
- Surrogates named in the advance directive often were not
present to make decisions or were too emotionally overwrought to
offer guidance.2
- Physicians were only about 65 percent accurate in predicting
patient preferences and tended to make errors of undertreatment,
even after reviewing the patient's advance directive.15
- Surrogates who were family members tended to make prediction
errors of overtreatment, even if they had reviewed or discussed
the advance directive with the patient or assisted in its
development.16,17
AHRQ research shows that care at the end of life sometimes
appears to be inconsistent with the patients' preferences to forgo
life-sustaining treatment and patients may receive care they do not
want.5
For example, one study found that patient preferences to decline
cardiopulmonary resuscitation (CPR) were not translated into
do-not-resuscitate (DNR) orders.5,6,11
DNR orders are requests from the patient or the patient's surrogate
to the physician that certain forms of treatment or diagnostic
testing not be performed.18
CPR is a procedure frequently addressed in DNR orders. Another study
found that patients received life-sustaining treatment at the same
rate regardless of their desire to limit treatment.18
5. Patients with Chronic Illness Need Advance Planning
Because physicians are in the best position to know when to bring
up the subject of end-of-life care, they are the ones who need to
initiate and guide advance care planning discussions.19
Such discussions are usually reserved for people who are terminally
ill or whose death is imminent, yet research indicates that people
suffering from chronic illness also need advance care planning.
The majority of people who die in the United States (80 to 85
percent) are Medicare beneficiaries age 65 and over, and most die
from chronic conditions such as heart disease, cerebrovascular
disease, chronic obstructive pulmonary disease (COPD), diabetes,
Alzheimer's disease, and renal failure.20
Only about 22 percent of deaths in people age 65 and over are from
cancer.20
People with terminal cancer generally follow an expected course,
or "trajectory," of dying.21,22
Many maintain their activities of daily living until about 2 months
prior to death, after which most functional disability occurs.21
In contrast, people with chronic diseases such as heart disease
or COPD go through periods of slowly declining health marked by
sudden severe episodes of illness requiring hospitalization, from
which the patient recovers.21,22
This pattern may repeat itself over and over, with the patient's
overall health steadily declining, until the patient dies.21,22
For these individuals there is considerable uncertainty about when
death is likely to occur.
Patients who suffer from chronic conditions such as stroke,
dementia, or the frailty of old age go through a third trajectory of
dying, marked by a steady decline in mental and physical ability
that finally results in death.21
Patients are not often told that their chronic disease is terminal,
and estimating a time of death for people suffering from chronic
conditions is much more difficult than it is for those dying of
cancer.22
When patients are hospitalized for health crises resulting from
their chronic incurable disease, medical treatment cannot cure the
underlying illness, but it is still effective in resolving the
immediate emergency and thus possibly extending the patient's life.2
At any one of these crises the patient may be close to death,21
yet there often is no clearly recognizable threshold between being
very ill and actually dying.2
Patients may become too incapacitated to speak for themselves,23-26
and decisions about which treatments to provide or withhold are
usually made jointly between the patient's physician and family or
surrogate.27
6. Patients Value Advance Care Planning Discussions
According to patients who are dying and their families who
survive them, lack of communication with physicians and other health
care providers causes confusion about medical treatments, conditions
and prognoses, and the choices that patients and their families need
to make.2,22,24,28-31
One AHRQ study indicated that about one-third of patients would
discuss advance care planning if the physician brought up the
subject and about one-fourth of patients had been under the
impression that advance care planning was only for people who were
very ill or very old.32
Only 5 percent of patients stated that they found discussions about
advance care planning too difficult.32
AHRQ-funded studies have shown that discussing advance care
planning and directives with their doctor increased patient
satisfaction among patients age 65 years and over.33,34
Patients who talked with their families or physicians about their
preferences for end-of-life care:
- Had less fear and anxiety.
- Felt they had more ability to influence and direct their
medical care.
- Believed that their physicians had a better understanding of
their wishes.
- Indicated a greater understanding and comfort level than
they had before the discussion.16,33
Compared to surrogates of patients who did not have an advance
directive, surrogates of patients with an advance directive who had
discussed its content with the patient reported greater
understanding, better confidence in their ability to predict the
patient's preferences, and a stronger belief in the importance of
having an advance directive.16
Finally, patients who had advance planning discussions with their
physicians continued to discuss and talk about these concerns with
their families.33
Such discussions enabled patients and families to reconcile their
differences about end-of-life care and could help the family and
physician come to agreement if they should need to make decisions
for the patient.15,33
7. Opportunities Exist for Advance Planning Discussions
AHRQ studies indicate that physicians can conduct advance care
planning discussions with some patients during routine outpatient
office visits.32
Hospitalization for a serious and progressive illness offers another
opportunity.35
The Patient Self-Determination Act requires facilities such as
hospitals that accept Medicare and Medicaid money to provide written
information to all patients concerning their rights under State law
to refuse or accept treatment and to complete advance directives.2,3,5-12
Patients often send cues to their physicians that they are ready
to discuss end-of-life care by talking about wanting to die or
asking about hospice.35
Certain situations, such as approaching death or discussions about
prognoses or treatment options that have poor outcomes, also lend
themselves to advance care planning discussions.35
Predicting when patients are near death is difficult, but providers
can ask themselves the question: are the patients "sick enough today
that it would not be surprising to find that they had died within
the next year (or few months, or 6 months)"?22
8. A Structured Process for Discussions Is Helpful
Researchers sponsored by AHRQ have suggested a five-part process
that physicians can use to structure discussions on end-of-life
care:
- Initiate a guided discussion. During this
discussion, the physicians should share their medical knowledge
of hypothetical scenarios and treatments applicable to a
patient's particular situation and find out the patient's
preferences for providing or withholding treatments under
certain situations. The hypothetical scenarios should cover a
range of possible prognoses and any disability that could result
from treatment. By presenting various hypothetical scenarios and
probable treatments and noting when the patient's preferences
change from "treat" to "do not treat," the physician can begin
to identify the patient's personal preferences and values.19
The physician can also determine if the patient has an adequate
understanding of the scenario, the treatment, and possible
outcomes.19
One AHRQ-funded study indicated that elderly patients have
enough knowledge about advance directives, CPR, and artificial
nutrition/hydration on which to base decisions for treatment at
the end of life, but they do not always understand their
realistic chances for a positive outcome.36
Other research indicates that patients significantly
overestimate their probability of survival after receiving CPR
and have little or no understanding of mechanical ventilation.37
In one study, after patients were told their probability of
survival, over half changed their treatment preference from
wanting CPR to refusing CPR.38
Patients also may not know of the risks associated with the use
of mechanical ventilation that a physician is aware of, such as
neurological impairment or cardiac arrest.23
- Introduce the subject of advance care planning and
offer information. Patients should be encouraged to
complete both an advance directive and durable power of
attorney.19
The patient should understand that when no advance directive or
durable power of attorney exists, patients essentially leave
treatment decisions to their physicians and family members.13
Physicians can provide this information themselves; refer the
patient to other educational sources, including brochures or
videos; and recommend that the patient talk with clergy or a
social worker to answer questions or address concerns.19
- Prepare and complete advance care planning
documents. Advance care planning documents should
contain specific instructions. AHRQ studies indicate that the
standard language contained in advance directives often is not
specific enough to be effective in directing care.5
Many times, instructions do not state the cutoff point of the
patient's illness that should be used to discontinue treatment
and allow the person to die.5,16
Terms such as "no advanced life support" are too vague to offer
guidance on specific treatments.5
If a patient does not want to be on a ventilator, the physician
should ask the patient if this is true under all circumstances
or only specific circumstances.19
One AHRQ-funded study found that because patient preferences
were not clear in advance directives, life-sustaining treatment
was discontinued only when it was clearly medically futile.2
- Review the patient's preferences on a regular basis
and update documentation. Patients should be reminded
that advance directives can be revised at any time.19
Although AHRQ studies show that patients' preferences were
stable over time when considering hypothetical situations,39,40
other research indicates that patients often changed their minds
when confronted with the actual situation or as their health
status changed.1
Some patients who stated that they would rather die than endure
a certain condition did not choose death once that condition
occurred.1
Other research shows that patients who had an advance directive
maintained stable treatment preferences 86 percent of the time
over a 2-year period, while patients who did not have an advance
directive changed their preferences 59 percent of the time.41
Both patients with and patients without a living will were more
likely to change their preferences and desire increased
treatment once they became hospitalized, suffered an accident,
became depressed, or lost functional ability or social activity.41
Another study linked changes in depression to changes in
preferences for CPR.42
Increased depression was associated with patients' changing
their initial preference for CPR to refusal of CPR, while less
depression was associated with patients' changing their
preference from refusal of CPR to acceptance of CPR.42
It is difficult for people to fully imagine what a prospective
health state might be like. Once they experience that health
state, they may find it more or less tolerable than they
imagined.
During reviews of advance directives, physicians should note
which preferences stay the same and which change. Preferences
that change indicate that the physician needs to investigate the
basis for the change.19
- Apply the patient's desires to actual circumstances.
Conflicts sometimes arise during discussions about end-of-life
decisionmaking. AHRQ-sponsored research indicates that if
patients desired nonbeneficial treatments or refused beneficial
treatments, most physicians stated that they would negotiate
with them, trying to educate and convince them to either forgo a
nonbeneficial treatment or to accept a beneficial treatment. If
the treatment was not harmful, expensive, or complicated, about
one-third of physicians would allow the patient to receive a
nonbeneficial treatment. Physicians stated that they would also
enlist the family's help or seek a second opinion from another
physician.43
Many patients do not lose their decisionmaking capacity at the
end of life. Physicians and family members can continue
discussing treatment preferences with these patients as their
condition changes.14
However, physicians and families may encounter the difficulty of
knowing when an advance directive should become applicable for
patients who are extremely sick and have lost their
decisionmaking capacity but are not necessarily dying.2
There is no easy answer to this dilemma. One AHRQ study found
that advance directives were invoked only once patients had
crossed a threshold to being "absolutely, hopelessly ill."2
The patients' physicians and surrogates determined that boundary
on an individual basis.2
AHRQ studies have shown that patients' treatment was generally
consistent with their preferences if those preferences were
clearly stated in an advance directive and the physician was
aware that they had an advance directive.2,14
Even if patients require a decision for a situation that was
not anticipated and addressed in their advance directive,
physicians and surrogates still can make an educated
determination based on the knowledge they have about the
patients' values, goals, and thresholds for treatment.19
AHRQ research indicates that patients choose treatment based on
the quality of the prospective health state, the invasiveness
and length of treatment, and possible outcomes.
9. Patients Have Preference Patterns for Hypothetical Situations
AHRQ-funded studies indicate that patients are more likely to
accept treatment for conditions they consider better than death and
to refuse treatment for conditions they consider worse than death.39
Results from the study conducted on health states considered worse
than death are shown in
Figures 1 and
2.
Patients also were more likely to accept treatments that were less
invasive such as CPR than invasive treatments such as mechanical
ventilation (Figure
3).17,39,44
Patients were more likely to accept short-term or simple treatments
such as antibiotics than long-term invasive treatments such as
permanent tube feeding (Figures
4,
5,
6, and
Table 1).
10. Patient Preference Patterns Can Predict Other Choices
Acceptance or refusal of invasive and noninvasive treatments
under certain circumstances can predict what other choices the
patient would make under the same or different circumstances.
According to AHRQ research, patients' refusal of noninvasive
treatments was predictive of their refusal of invasive treatments,
and accepting invasive treatments predicted their acceptance of
noninvasive treatments. Refusal of noninvasive treatments such as
antibiotics strongly predicted that invasive treatments such as
major surgery would also be refused. Decisions with the strongest
predictive ability were refusing antibiotics or simple tests and
accepting major surgery or dialysis (Table
2).45
AHRQ research also reveals that patients were more likely to
refuse treatment under hypothetical conditions as their prognosis
became worse.7,32
For example, more adults would refuse both invasive and noninvasive
treatments for a scenario of dementia with a terminal illness than
for dementia only (Figure
7). Adults were also more likely to refuse treatment for a
scenario of a persistent vegetative state than for a coma with a
chance of recovery (Figure
8). More patients preferred treatment if there was even a slight
chance for recovery from a coma or a stroke (Figure
9).32
Fewer patients would want complicated and invasive treatments if
they had a terminal illness (Figure
10). Finally, patients were more likely to want treatment if
they would remain cognitively intact rather than impaired (Figure
11).
11. AHRQ Funds Studies To Improve End-of-life Care
AHRQ continues to fund research to improve the quality of care at
the end of life. Ongoing AHRQ research includes the following
studies.
- Impact of Ethics Consultation in the Intensive Care
Unit; University of California, San Diego, Grant No.
R01 HS10251. This project examines the benefits of ethics
consultations between families and hospital staff and whether
such consultations reduce resource use.
- Nursing Home Care at the End of Life: Cost and
Quality; Brown University, Grant No. R01 HS10549. This
research project is testing preliminary findings indicating that
hospice care in nursing homes positively influences pain
management, acute hospitalization rates, and terminal care
costs.
- Improving Physician Skill at Providing End-of-Life
Care; University of Washington, Grant No. R01 HS11425.
This study will identify specific strengths and weaknesses in
the end-of-life care provided by physicians. Researchers will
then develop educational and systemic interventions to improve
the quality of end-of-life care.
- Medical Care at End of Life: Rural vs. Urban
Minnesota; Duluth Clinic, Ltd., Grant No. R03 HS13022.
This research project is investigating similarities and
differences in end-of-life care among rural and urban nursing
home residents with severe cognitive impairment.
- Center for Patient Safety at the End of Life;
Rand Corporation, Grant No. P20 HS11558. The Center's focus is
to improve the reliability of health care by effecting change
and educating providers about safe and correct care of patients
with chronic heart failure or chronic obstructive pulmonary
disease.
12. Advance Planning Helps Physicians Provide Care that Patients
Want
Most people will eventually die from chronic conditions. These
patients require the same kind of advance care planning as those
suffering from predictably terminal conditions such as cancer.
Understanding preferences for medical treatment in patients
suffering from chronic illness requires that physicians and other
health care providers consider patients' concerns about the severity
of prospective health states, length and invasiveness of treatments,
and prognosis. While predicting what patients might want is
difficult, AHRQ research offers some insights into treatment
patterns and preferences under hypothetical situations that can give
providers more insight into their patients' desires under similar
circumstances.
By discussing advance care planning during routine outpatient
visits, during hospitalization for exacerbation of illness, or when
the patient or physician believes death is near, physicians can
improve patient satisfaction with care and provide care at the end
of life that is in accordance with the patient's wishes.
Source:
http://www.ahrq.gov/research/endliferia/endria.htm